Category: Episodes

  • Episode 27 – The Worst Customer Service Advice I EVER Heard!

    Expecting people to not buy something, makes them not want to buy something. Who knew?!

    Think customer service is just about making the sale? Think again!

    In this episode, we discuss a pivotal moment in my career that taught me how crucial service is for success.

    Picture sources (In order of appearance):

    Miniseries at https://www.istockphoto.com/photo/anonymous-person-paying-with-their-cell-phone-gm1447777322-485498281  

    Porta from https://www.istockphoto.com/photo/multi-ethnic-group-of-people-having-group-therapy-session-gm1372536439-441614679  

    https://www.bloomberg.com/news/newsletters/2021-01-28/gamestop-gme-squeeze-should-i-invest-and-buy-shares-of-the-hot-stock  

    Springtime78 at https://www.istockphoto.com/photo/kleptomania-gm537906532-95583437  

    Rob Steinberg at https://paletteswap.site/different-colors/unsupervised-preteen-hogging-gamestop-demo-unit-a-force-not-to-be-reckoned-with/  

    https://www.nbcnews.com/news/world/veterans-find-work-hiring-our-heroes-job-fairs-flna572988  

    Matic Grmek at https://www.istockphoto.com/video/picking-out-favorite-games-gm1464696547-497312751  

    If your picture was used and you don’t see credit, please let us know so we can add you to our list!

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  • Episode 26 – The Case for Brand Mascots

    They’re greeeeeeat! If you can design them well.

    Remember Flo from Progressive? She’s not just a face; she’s a marketing genius!

    In our latest podcast, we explore how mascots like Flo and the Aflac Duck have skyrocketed brand awareness and success.

    They’re fun, memorable, and can capture your audience’s attention like nothing else!

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  • Episode 25 – “WELCOME TO THE NEXT LEVEL” A Story About SEGA

    SEGA!

    Console wars: a battle of brands and strategies!

    The secret?

    Knowing your customer better than your competitor! Sega’s victory against Nintendo shows the power of understanding your audience!

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  • Episode 24 – The GSTIC Plan

    Measure twice, market once… or whatever the phrase is…

    Planning is everything!

    In this episode, we uncover how the G-STIC framework helps marketers avoid pitfalls by clearly defining goals, strategies, and tactics.

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  • Episode 23 – Harley Davidson and the Culture of Consumption

    What brands define who you are?

    Ever thought about how brands shape your identity?

    We’re uncovering how brands influence our identities in our latest episode. From the cool guy with a Mustang to the geek with a Prius, our choices define us! 

    ARTICLE https://www.scribd.com/document/734592400/schouten-mcalexander-1995  

    BAUM

    https://en.wikipedia.org/wiki/Michael_Baum_(surgeon)  

    ATTRIBUTION

    Leather jacket photo by https://unsplash.com/@adrianordonez?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText on https://unsplash.com/photos/man-holding-his-leather-jacket-P0W27GRvyww?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText

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  • Episode 22 – Moonvertising!

    Have you ever thought about advertising on the moon?

    Ever heard of the infamous Rolling Rock ads featuring a fictitious VP of Marketing?

    Their outrageous Moonvertising campaign aimed to spark conversation but left many confused instead.

    SOURCES: SCHLITZ https://www.chicagotribune.com/2008/04/06/the-ad-that-made-schlitz-infamous/ https://everything-everywhere.com/the-schlitz-mistake/ https://vinepair.com/articles/schlitz-history-ad-campaign/ https://rarehistoricalphotos.com/schlitz-vintage-ads/  

    SOURCES: ROLLING ROCK https://www.nytimes.com/2008/12/14/magazine/14Ideas-Section2-C-t-009.html (Archive: https://archive.ph/4L4kY) https://vinepair.com/articles/rolling-rock-moonvertising-hoax/ https://www.wsj.com/articles/SB123956245254011681 (Archive: https://archive.ph/PuYCL ) https://www.winemixture.com/archives/24916 https://adsspot.me/media/tv-commercials/rolling-rock-beer-satellite-moonvertising-b5af4adb3e22

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  • Episode 21 – The Case for Billboards and Outdoor Advertising

    The one type of advertisement you can’t block!

    Let’s take a road trip and learn more about outdoor advertising and billboards, one of the most reliable strategies for getting eyeballs from everyday people… but also one of the least-used among many types of products, brands and organizations!

    Sean in St. Louis makes the case for why outdoor advertising is useful… and how to do it right!

    NOTE: No motorists were harmed in the collection of the road trip footage in the YouTube version of this podcast! But it did make a long drive a lot more entertaining as Sean searched for billboards along the way!

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  • Episode 20 – A brief history of Black Friday

    Everyone loves the biggest shopping day of the year, right?

    Ever wondered why it’s called “Black Friday”? Let’s find out in today’s episode!

    SOURCE: https://www.visualthesaurus.com/cm/wordroutes/the-origins-of-black-friday/

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  • Episode 19 – Happy Thanksgiving from The Marketing Gateway!

    We hope all of our listeners have a happy Thanksgiving!

    From a family day, to a shopping day, and now back to a family day! Let’s talk about the shift in the meaning of Thanksgiving in today’s episode!

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